Service Categories in HubLink let you put priority where it matters most and optimise the rest for value.
We've introduced three service categories in HubLink, giving you more control over how your jobs are scheduled, priced, and prioritised. Whether you need it fast, flexible, or somewhere in between — now you get to choose.
Concierge – Premium Care for Urgent Jobs
Prioritised handling, personal support, and limited Free ArtFix included.
- When timing really matters, Concierge ensures your job stands out among the 800+ orders moving through our hubs each day — with personal attention from start to finish.
- Flagged across all departments: Prepress, Planning, Print, Finishing, and Dispatch
- Minor file issues? We'll fix them for free (where possible)
- Your CMYKhub Orders Rep actively monitors the job and can help with urgent courier arrangements
- Where viable, we'll move your job ahead in the queue — though some products (like offset gang runs) still follow fixed print days
- PLEASE NOTE: If your job has a strict deadline, consult the Orders Team or refer to the Print Schedule to confirm suitability and delivery timing
- Cost: Concierge is available for a small fee — $15 plus 3% of the job value
Default – Fast, Reliable Turnaround
The service you already know and trust — standard turnaround for most print jobs.
- Default is how most CMYKhub jobs are produced today. It's fast, dependable, and designed for consistent quality across all hubs.
- Scheduled using our standard turnaround times
- Suitable for everyday client work, campaigns, business stationery, and more
- Optional add-ons like artFIX or courier upgrades available if needed
- If your deadline shifts, you can escalate to Concierge at any time — simply contact the Orders Team (charges apply)
Economy – Budget-Friendly with Scheduled Delays
Delayed dispatch for cost-conscious jobs — scheduled for the print run after next.
- Economy is your value-first option, designed for jobs where turnaround is flexible.
- Scheduled for the second available print run, giving us more batching flexibility
- Helps reduce production pressure and pass savings back to you
- Automatically applies a 5% discount on the job total
- Optional services like artFIX or express freight available if required
- PLEASE NOTE: Some products only print weekly — check the Print Scheduleor contact the Orders Team to confirm if this delay suits your needs
Why We're Doing This
This update is the first step in building an outsourcing model that gives you more visibility, control, and value when placing jobs with CMYKhub. Whether you need speed, savings, or support — there's now a service category that works for your workflow.
Thank you for your continued support.